Laptops

Question

Toshiba vs. Acer? Need basic Win 7 PC laptop

by 09JRJ / November 26, 2012 9:30 AM PST

Hi-- I have done research online and read more reviews than imaginable, but still am having trouble deciding on a suitable laptop and would appreciate any and all advice.

I am buying my husband a badly-needed new laptop for a gift and would like a 14-15" screen, PC (he won't use an Apple), Win 7, and something reliable. This won't be used for gaming-- most likely just for documents and other Office programs and internet use. I would like to spend around $500-600.

Any suggestions? I am looking at some Toshiba and Acer models in that price range, but haven't had either before.

Thank you!

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All Answers

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Answer
Without knowing models.
by R. Proffitt Forum moderator / November 26, 2012 9:34 AM PST

We know these are not reliable. Any virus can take it down and then we have a 300 cycle battery so in a year a person can wear that out.

But I'd pick Tosh most of the time.
Bob

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Answer
No brainer - Toshiba!
by wpgwpg / November 26, 2012 10:27 AM PST

I'm on my 2nd Toshiba Satellite laptop over the last 5 years, and haven't had the first problem with either. I bought the new one a year ago (a Satellite L755) and gave the 4 year old one to my son who's still using it. I think I paid $520 for the current one. On the other hand I've heard a lot of complaints about Acers. YMMV
If you want one with Windows 7, you'd better buy it soon, because manufacturers and vendors are rapidly changing to Windows 8. At this point I like Windows 7 a whole lot better than Windows 8 for desktops and laptops.

Good luck.

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Answer
Toshiba experience extremely poort
by Karl Gartland / November 27, 2012 7:36 AM PST

My daughter bought a Toshiba Portege on 8/6. On 10/31 the LCS failed.
Toshiba referred my daughter to a repair shop that had been closed for 3 weeks.
Then they sent her a box and she mailed it to them.
They told her she had damaged the laptop and would cost $459 to repair this computer that cost $1000 and was practically new.
After many discussions, on 11/19 they told me they would fix it. But since it was already scheduled to be mailed back, they would have to mail it back and that my daughter would have to mail it back to them.
I was elated they were going to fix it, told everyone I knew, Toshiba agreed to fix it. Most folks of course, why wouldn't they. Then when she got it, no instructions, no promised email. I called to figure out what we should do next. They said they wouldn't fix it.

You can do whatever you like, but my experience is extremely poor. Furthermore when I asked to speak to another person at a higher level, the man refused.
FYI, I also had (still have it but it doesn't work) a Toshiba Regza computer. Vertical lines appeared on the LCD after just 2 years. A coworker had the same experience and Toshiba hasn't done anything to help with that either. I thought Japanese companies had great service. NOT my experience.

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