19 total posts
The problem is the OS has been corrupted or
Or there is some other thing such as some USB stick, printer, mouse, or other thing plugged in.
Yes there could be failures in RAM, HDD, motherboard but those are far less common than a corrupted operating system.
How to fix this? It depends a lot on the owner. The best owner will restore the machine to the factory OS and restore from backups. Most folk need to recover their files from the crashed machine first. Tell more.
It sounds like corrupt system files
Try booting to the Command Prompt and issue this command: sfc /scannow . That will attempt to find and correct the problem. You can also boot from a repair disc and try the repair option if SFC doesn't resolve the problem. If you don't have a repair disc, you can make one by going to another Windows 7 computer and clicking Start -> Control Panel -> Backup & Restore -> Create System repair disc. Insert a CD-R and it'll do it. If needed, the repair disc can boot to the command prompt where you can copy any data you need to save to a flash drive or external hard drive.
Since other modes don't work.
I think the OS is corrupt too. And since the other modes fail, it's quite the mess.
https://www.google.com/search?hl=en&as_q=download+windows+7+repair+disk finds that MSFT may have been quietly removing the option to get such for free but worth a look.
If I could boot that (after the files are safe) maybe the repair tool will help.
That's the value of the independent repair disc
Since anyone can create their own repair disc with Windows 7 or 8, you can always boot it to the command prompt to save your files. Additionally I've had better experience with the repair disc than the repair option for a Windows 7 boot from the C: drive. Bob, I clicked on your link and saw a whole bunch of articles there about repair discs. What is it that you're looking at that MS is removing? You can still download the Windows 7 ISO files from http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/ and you can always make your repair discs, so I'm not sure what it is you're talking about MS removing.
Also you seem to be making a distinction between corrupt system files and a corrupt OS. Since the system files are integral parts of the OS, I'm not sure I understand the distinction. Obviously something in this guy's OS is corrupt, we definitely agree on that. Kees points out restoring to factory conditions is another possibility, and then there's Ubuntu. We know that if it were you or me, we'd restore from a recent backup. Of course you guys would lose a lot of buisness if everybody were that smart.
Good value too.
I was unclear why I wrote that. Let me add this. Some folk give up trying to get the repair disc download but it is still out there. Keep trying.
sfc/scannow command not available
Ok, I tried to do that command but I couldn't tpe anything in. I had someone make a back up and restore disk from their pc but it didn't work in mine because it was 64 bit and mine is 32. Any solutions for that? I'm not real savvy on this stuff but I'm learning more from here. Thanks.
SFC didn't work
I couldn't type in that command. I did have someone make a back up and system restore disk from his pc but it won't work in mine because his is 64 bit and mine is 32. Is there a solution to that problem?
You recover the files you have not backed up then perform the factory restore.
Works everytime for me.
Yes, make the repair disc on a 32 bit PC
Yes, make the repair disc on a 32 bit PC.
Why couldn't you enter the SFC command?
Just didn't see anywhere to type that in. LIke I said I'm not familiar with the inner workings of any type of computer so, if you don't mind, can you walk me through the process. I tried booting from the "start in safe mode with prompt command". Not sure if I did it right.
I went here http://restoredisks.com/findrestoredisk.aspx, and found a recovery disk for this laptop. Apparently it didn't originally have Windows 7 because it wasn't available for this model. It had XP Media. I ordered it and hopefully it will restore back to factory. If not, I'm only out $15.
Got the disks today but there's a problem. I set the laptop to boot from the disk. Got "Loading RAMDISK image", then "please wait" Does nothing but turn black with only the cursor showing. I got the disks for this brand and model. Someone had put Wndows 7 on it but the disks were only available with XP Media. I would assume that it would restore back to XP, since that was the factory default. Is that right?
Find a Windows 7 32 bit computer and MAKE a repair disk
On ANY Windows 7 32 bit computer you can MAKE your own repair disc. You don't have to order anything, you don't have to download anything. You just click Start -> Control Panel -> Backup & Restore -> Create System repair disc. Insert a CD-R and it'll do it. If needed, the repair disc can boot to the command prompt where you can copy any data you need to save to a flash drive or external hard drive. And from the Command Prompt you can issue the command: sfc /scannow if needed. It's really not that difficult.
Just my problem
That's my problem. I don't know a lot of ppl and the ones I do know that have Windows 7 has a 64 bit system. I don't really need to back up any personal data since i haven't had the laptop long. So all I really need to do is restore back to factory defaults.
Here's a title I use to clean off the drive.
Google GPARTED. It's free, small and what I use to delete what partitions that are on the installed HDD. Usually that's all I need to let the machine get a fresh start. Some folk use a disk wiper or eraser but I have yet to have to do that but one in over a decade.
GPARTED TUTORIALS are plentiful.
I learned a lesson here
after you get your laptop running again, if you still have Windows 7, Make a set of System Image Disc's. What a Breeze it is to restore you're system....Digger