My suggestion: order the recovery DVD's with Toshiba, if you didn't make them yourself. And use those.
Hi i have Pro Toshiba satlite pro C660. I have restored it to faculty settings twice before and i never had problem. then HDD Recovery image file was disappeared from Disk D. i have installed and new windows i made back up on Disk D and installed windows on Disk C.
a few days ago i found HHD Recovery image folder on Disk D > Movies so it was moved to a different folder(dont know how/when). i moved it back on Disk D. when i go to advanced boot options>Restore your computer> Tosshibe HDD Recovery (as i used to do it before) tells me that there is no recovery image file found on this machine.. but it is on Disk D and Disk D> Mov Folders. what would u suggest me to do ?