AVG forum


TOP 5 weekly issues - March 22, 2013

by Jan_AVG AVG Staff / March 22, 2013 12:05 AM PDT
** AVG 2013 Service Pack 1 released **

We are happy to announce that the AVG 2013 Service Pack 1 (build 2013.0.3258 and higher) was released recently. This update contains many bug fixes, improvements and also new feature (Release Notes). AVG Quick Tune is now part of all paid versions of AVG. AVG Quick Tune keeps your PC running smoothly by regularly defragmenting your hard drive, removing junk files, eliminating broken short cuts and repairing your registry keys. Please download latest installation file and run Repair installation to get AVG 2013 Service Pack 1 installed today.

** How to set up AVG E-mail Scanner **

AVG E-mail Scanner is able to scan e-mails without further configuration. However some e-mail providers uses specific settings and AVG E-mail Scanner has to be configured manually. We have prepared articles for most popular providers - Gmail and AOL - and also general article How to set up servers for scanning e-mails - SSL communication for providers with secured connections.

** AVG Add-in caused MS Outlook 2013 to crash **

We have received reports that MS Outlook 2013 crashed due to AVG 2013 Add-in. The "Outlook detected and add-in problem; AVG Add-in for MS Outlook; This add-in caused Outlook to crash" error message is displayed (screenshot). We would like to inform you that this issue is fixed in the latest version of AVG 2013 (build 2013.0.3258 and higher). Please download latest installation file and run Repair installation to fix this issue.

** AVG Family Safety and iTunes **

AVG Family Safety and iTunes 10.5 (and newer) may be in conflict under specific circumstances. Developers are working on a fix while temporary fix can be found here.

** False positive alarms **

We noticed a couple of false positive alarms reported on forums in the past week. Any AntiVirus software may detect a legitimate application sometimes when a part of its code is similar to a code in newly created malware. AVG implements advanced anti-false mechanisms to minimize risk of false alarms to prevent this. We have prepared the AVG detects infection on file that I suppose to be clean article for such rare coincidence when AVG detects a clean file.

If you have any questions about any of these issues or need help resolving them, please contact AVG customer care experts.
Post a reply
Discussion is locked
You are posting a reply to: TOP 5 weekly issues - March 22, 2013
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: TOP 5 weekly issues - March 22, 2013
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


$16,000 used SUVs

Whether you like your SUVs cute or capable, or some blend of the two, we've got a wide variety of choices in Roadshow's first collection of Editors' Used Picks.