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TOP 5 weekly issues - January 23, 2013

by Jan_AVG AVG Staff / January 23, 2013 12:31 AM PST
** Enable Web Protection for better and safer Internet experience (free) **

AVG Free users may receive pop-up with the "Enable Web Protection for better and safer Internet experience (free)" message (screenshot). This offer provides automatic installation of the AVG toolbar that provides protection against malicious websites, AVG Do Not Track feature and AVG secure search. Please find more in the Message: "Enable Web Protection for better and safer Internet experience (free)" article.


** Installation/upgrade to AVG 2013 is failing **

In some cases installation of AVG 2013 is failing. Please click Go online to learn about this issue in the AVG installation error dialogue which will show specific instructions, if available. We have prepared the AVG installation is failing article which can help you if no specific solution is provided.


** AVG 2013 for SMB is available **

We're happy to announce that AVG 2013 SMB products are now available! New 2013 versions contain improvements on multiple levels. We encourage you to upgrade your current AVG protection or to try it if you don't have AVG license yet. Do not hesitate checking documentation or contacting our experts if you have any questions.


** Switch AVG Trial to AVG Free **

Once your AVG Trial version expires, "You have lost your AVG protection! Your AVG protection has expired." error message is displayed, you have two options how to resume AVG protection.
1) You can remove the Trial version and install AVG Free for continued basic protection.
2) You can purchase a license for the advanced protection you were enjoying.


** Windows 8 compatibility **

We would like to inform you that the AVG 2013 is fully compatible with all versions of Windows 8 except the RT version. You may find more information regarding this topic in the Is AVG compatible with Windows 8? article.


**
If you have any questions about any of these issues or need help resolving them, please contact AVG customer care experts.
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