Browsers, E-mail, & Web Apps

Question

Tool for organizing email threads?

by Jeanne321 / February 19, 2012 8:50 AM PST

I have a multi-month interaction with a customer. Each email of course contains some or none or a lot of the previous messages.

I want to create a document that shows the full conversation from start to finish without duplicating any messages.

This particular email account is on godaddy but I also have IPage and aol accounts.

I have searched cnet software for keywords "email threads" etc.

What other keywords would be relevant?
Any software programs that do this?
Any email servers that offer this option?

Thank you.

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All Answers

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Answer
There is software for that. It's acronym is CRM
by R. Proffitt Forum moderator / February 20, 2012 4:43 AM PST

Customer Relationship Management.

There are folk that will reply with "I don't need all that" but your post told me you did.
Bob

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Answer
Do a web search...
by gordon451 / March 16, 2012 10:28 PM PDT

As I just did, using "email threads" on https://ixquick.com/. It seems even Outlook can do this, but Gmail is in the results too.

There used to be an app called Zenbe, but it appears that was sold to/taken over by Facebook...

Your question is actually very important. I did see a result dicussing the use of email threads in legal situations.

Gordon.

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