Laptops

Question

Terrifying sound on Samsung

by VistaVictim / February 13, 2013 11:22 AM PST

As I writing, I have a terrifying sound like a sharp pebble being scratched on a piece of slate, coming out of my beautiful brand new Samsung 900X notebook, running on Windows 7. The sound is coming out of the top-left area of the keyboard near the power socket, around the "2" and "W" keys, which I assume is the hard disk.

Is this some awful trojan attacking my PC, or has a piece of grit entered an air vent to interfere with the internal workings? Or something else?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Terrifying sound on Samsung
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Terrifying sound on Samsung
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Well inside warranty.
by R. Proffitt Forum moderator / February 14, 2013 1:27 AM PST

I'd either return it for another one without the issue or call Samsung to arrange for repair or explanation.

However I ran into a consumer that had their ear on the keyboard and were complaining about the noise. Since they could not hear it a few inches away there was not much else to do but tell them to return it for a more suitable model that passed their ear to keyboard sound test.
Bob

Collapse -
maybe
by VistaVictim / February 14, 2013 6:44 AM PST
In reply to: Well inside warranty.

Ha. I could live with the noise if only I knew what it was - the sound doesn't bother me but am worried it indicates trouble.

Collapse -
My laptops still make some noise.
by R. Proffitt Forum moderator / February 15, 2013 7:36 AM PST
In reply to: maybe

But as the laptops got quieter I started hearing other noises in the laptops. As an electronics designer some made sense to me but let's say I get a new laptop with SSD. The noise we hear is dependent on the other ambient noises. So the unsettling noise could have been there all along.

Hope that helps, but do call them.
Bob

Collapse -
now we're getting somewhere
by VistaVictim / February 15, 2013 9:31 PM PST

i like the SSD explanation. It's the first time I have one so maybe as you say without any whirring of disks and fans other noise is more audible.

And the SSD wiki says: "SSDs have no moving parts and therefore are basically silent, although electric noise from the circuits may occur."

So maybe it is electric noise, indeed it does sound vaguely reminiscent of the crackle of a copper wire with a loose connection, when the current jumps an air gap

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the holiday

Find recipes for July 4 with these foodie apps

The Fourth of July means fireworks, fun and food. If you're planning on a barbecue this weekend, we've got the apps to help you find holiday-inspired recipes.