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TechTracker Plus Registration

by Cameron_Hugo / December 9, 2010 5:00 PM PST

Hi,
I cannot find where this should be registered (no link or anything else).I purchased TechTracker Plus but cannot use the download settings because it is not registered.
Can u help

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There is no registration process...
by John.Wilkinson / December 9, 2010 10:04 PM PST

TechTracker is a bit unusual in that the free and paid versions use the same application, which does not need to be registered/activated. After purchasing a subscription, you should have been prompted to associate the subscription with a CNET account. That's all that's required. From then on, when logged in with that account, you should see the TechTracker Plus logo and functionality when visiting http://www.cnet.com/techtracker/ as well as additional download options on Download.com product pages. Clicking one of those new download links will trigger the "Plus" functionality in the TechTracker application you installed.

Hope this helps,
John

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Plus Logo does not appear
by Cameron_Hugo / December 9, 2010 10:26 PM PST

Hi John,
had already done all of the above. Have associated with a CNET Id, Downloaded several updates,but still do not get the Plus part of the Logo or get access to the additional Download settings. Also it keeps asking me if I want to upgrade to TechTrackerPlus.
So still at a loss.
Hugo

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RE: There is no registration process...
by SweetestDeals--2008 / December 23, 2010 3:30 PM PST

I, too, have done all of the steps you mention. In my case, the TT *site* shows the "Plus" logo and additional drop-down list of download/installation options. But no matter what I try (i.e. everything--and then some), the TT *program* will NOT unlock the "Plus" functionality, meaning that I cannot use ANY of the download/install options at all. So not only can't I use the "Plus" features of my paid subscription, I can't use TechTracker AT ALL. I'm worse off now than when I was using the free TechTracker.

I've tried absolutely everything I can think of and every suggestion I have found posted in these CNET forums. Uninstalling, rebooting, reinstalling, re-reinstalling, multiple attempts at removing/adding my computer from TT's list, etc, etc, etc... Nothing works.

This whole TechTracker Plus ordeal over the last few weeks has caused such great frustration that I--a grown man--have ended up in tears on more than one occasion. I've pretty much decided that I'm going to contact CNET for a refund, but I first wanted to post my specific situation here in a last-chance effort, just in case there might be a solution for me.

TechTracker Plus, in my never-to-be-humble opinion, is among the worst of EPIC FAILs. I'll never understand why they shut down VersionTracker Plus--ESPECIALLY when their plan all along was to replace it with this sh*tware. VersionTracker wasn't perfect by any means, but you know what? IT WORKED! If it ain't broke, don't "fix" it.

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Bring back TechTracker Plus
by Cameron_Hugo / December 24, 2010 12:58 AM PST

Hi SweetestDeals,
I have to agree with you, the old TechTracker Plus worked perfectly for years and ever since moving to VersionTracker there have been problems, especially with the Plus that is no Plus at all. At least the product still works for me but it keeps telling me products are out of date that are not even installed on my machine. As you say do not fix a running system. Oh well, we can hope CNET sees some sense and gets things working properly before too long

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