Thanks for your interest in TechTracker! The best place to get started is probably the TechTracker FAQ article on our support site, here:
From that location, you can also search for more specific topics related to TechTracker, and contact us, should you need further assistance.
Specifically, to submit a question or comment to us:
1. Go to http://cnet.custhelp.com
2. Click on the "E-mail Support" tab.
3. Enter the e-mail address associated with your CNET TechTracker account.
4. Fill in the "Subject" and "Details" section with a description of your query or issue.
5. From the "Category" drop-down menu, choose the "CNET TechTracker" option.
6. Click the "Continue..." button.
7. Be sure to click the "Finish Submitting Question" button if none of the suggested links in the pop-up window help resolve your issue.
CNET TechTracker Support
I download a tech tracker but not sure how to use it.