But the driver would be at gateway if they issued it. As I can't check all 19 models, can you clarify which you have?
i have a gateway cx series ta1 with windows 7 and need a driver for the touchscreen. ANYONE?
I think you want support to extend past the warranty period by a long time. As I read about this model it's support barely extended to Vista. And if you read that last link, folk found a way to get around the issue and get it working in Windows 7.
Gateway or any other company have employees that are mostly great folk. However since the company won't pay for support past some day or OS then we get to pay for that later as you suspect.
And when we go beyond the OS that is supported there is no support there. Some folk get worked up about that but I wonder (actually I don't!) about where support is heading today.
Years ago we had to remove support from being included with the product. It's now pay as you go or hope for others to pitch in.
oh its not the people that bother me, its the generic support site. i know it can be a pain to update support for a product past its prime, and i'm ok with that. i just don't think the site stacks up at all against those like hp or toshiba. then again maybe its just me.
anyhow, i did get it working thru the info on the other thread you sent me. thanx again.
HP can't repair their own laptops. That is, last year I encountered an issue and after 8 hours on the phone on a 3 month old laptop they took it back. It came back only to lock up in 5 minutes and all further calls ended with we've done all we can. Sorry.
At 9 months the HP laptop was still non-functional and it was time to move on. As you can imagine, I can't write nice if they can't fix their products.
hp's live 'support' personnel are questionable at best but their user driven site does great for me and navigates well as long as you can provide suitable product info. its easier when there are 3 ways to id the product rather than a product id not necessarily the series (acer/e-machine/gateway) needed..
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