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System Recovery Harms Windows Update

by Tired_55 / March 26, 2013 2:12 PM PDT

After a system recovery on Windows XP Home Edition, I cannot download updates. I receive a message that says the website has encountered a problem and cannot display the page you are trying to view.
I have tried re-registering the windows update DLL using the command registry. I get a message that says LoadLibrary ("wups2.dll" failed -- The specified module could not be found. I have also tried enabling the Background Intelligence Service. Still no success at resolving the problem.
Several solutions included suggestions that I download repair tools to fix the problem. However, you must pay for them and I'm not sure they'll work. I own "Fix It" Utilities and it hasn't done the job.
I have tried several other suggestions not included on this page and I am at my wit's end. I would really like to fix my Windows XP computer and I sure hope someone can help me.

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Since you mention
by Jimmy Greystone / March 27, 2013 12:00 AM PDT

Since you mention having a registry cleaner, that's where I'd point the finger first. Those programs are a solution in search of a problem, and more often than not, they create problems rather than fix them. There's no need for any kind of registry cleaning program, they're all scams, don't waste your time and/or money on them.

If you just did a factory restore on the computer, and you're having problems right out of the gate, I'd just run the restore process again. This time don't bother even installing any kind of registry cleaning program. Things will almost certainly go much more smoothly for you that way.

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by Tired_55 / April 12, 2013 12:16 PM PDT
In reply to: Since you mention

Thanks for your insight. I was able to resolve my problem by installing a Windows 7 update. I never did get XP to work again. However, the computer works beautifully with the Windows 7 update and I think I will be able to use it for a while longer.

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Did you re-register wups2?
by R. Proffitt Forum moderator / March 27, 2013 12:46 AM PDT
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by Tired_55 / April 12, 2013 12:18 PM PDT

Thank you for your suggestion and yes, I did re-register wups2. Still, to no avail. However, I installed a Windows 7 update for this computer and it worked beautifully. I think I will be able to use this computer for a little while longer which is good for me. I did not want to get rid of this desktop just yet.

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System Recovery
by urgentappliance / April 17, 2013 3:53 PM PDT

Whenever you want a system recovery you must save all your required data at some other place or storage devices.

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