iPhones, iPods, & iPads forum

Question

Syncing computer to iPad

by philbkr / December 21, 2013 2:04 AM PST

Operating system: Windows Vista, iPad software up to date.

I am unable to complete a normal sync - get this error message:
"iTunes was unable to load provider data from Sync Services."
I click OK, syncing then begins, appears to complete Step 2 (getting diagnostic information) and then quits.
I've had no luck with the Apple Support community so thought I'd try here. Thanks for any help.

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Clarification Request
Did you check prior discussions marked as solved or solution
by R. Proffitt Forum moderator / December 21, 2013 2:13 AM PST

All Answers

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Answer
Additional info
by philbkr / December 21, 2013 2:11 AM PST

Forgot to indicate that I have the iPad 2.

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Answer
Sync iPad
by Carol2020 / December 21, 2013 9:51 AM PST
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Information
by philbkr / December 21, 2013 10:40 PM PST
In reply to: Sync iPad

Thanks, Carol, for the info - but that iPod/iPhone/iPad Manager file only goes one way, from device to computer so it will not export files to the device. At least I've gotten to the point where the photo sync (my main concern) will start but quits after photo #4 and the sync ceases.

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Keep in mind
by R. Proffitt Forum moderator / December 21, 2013 11:50 PM PST
In reply to: Information

There is limited detail to work with here. However those new antivirus suites with "privacy guard" features are known to interfere. There are a lot of reasons for this failure and support is going to be iffy via a forum as we can't see it all or know the owner used something from uniblue/iobit or other "cleaners."
Bob

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Bob is right
by Pepe7 / December 23, 2013 3:40 AM PST
In reply to: Information

Short of starting from scratch with a clean OS and iTunes, it can be tough to diagnose sometimes. <thinking in="" the="" double="" digits="" now="" about="" how="" many="" times="" i've="" been="" frustrated="" w="" itunes="" of="" all="" shapes="" sizes="" os.=""> Throw in the hot mess called 'Vista', and all bets are off unfortunately IME ;(.

My advice? If none of the forum suggestions Bob linked to do the trick, then you do need to start from scratch. Just manually backup everything first on a large external drive. Yes, it's a pain, but with the bloat of iTunes, necessary more frequently than we would like.

Once that's done (after the New Year's hangover, probably), do what we do in my house full of iOS devices. Use iCloud(!) Rarely if ever should it be necessary to back up to iTunes/connect to a PC/Mac when you can sync the whole shebang to the cloud over your wifi broadband connection. Sunday night is iCloud backup night for me Wink The following site will teach you how to navigate the 30 day (etc.) PhotoStream limitations, and it refers to the workaround in great detail. More than many other sites do, AFAIK. You may however need to increase the amount of storage though ($).

http://www.macobserver.com/tmo/article/how-to-understand-and-work-with-your-icloud-photo-stream</thinking>
<thinking in="" the="" double="" digits="" now="" about="" how="" many="" times="" i've="" been="" frustrated="" w="" itunes="" of="" all="" shapes="" sizes="" os.="">
</thinking>
<thinking in="" the="" double="" digits="" now="" about="" how="" many="" times="" i've="" been="" frustrated="" w="" itunes="" of="" all="" shapes="" sizes="" os.="">Let us know if you need any additional assistance.


</thinking>

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