AVG

Question

sync itunes to iphone wireless

by DianeL59 / October 26, 2011 1:33 AM PDT

I have AVG internet security Paid Version, which I don't know why I Pay, when they now changed their Customer Service. You can no longer email them, you have to live Chat or Phone, which is overseas, and cannot understand. ugh. they only give you real general help anymore, unless you want to PAY for Help. Why am I paying for the program then?? ANYWAY, Question is... does anyone know what should be changed in AVG firewall to unblock communication between my iTunes and iPhone wireless. When I DISABLE the Firewall all works fine, so I know it is not my router. But as soon as the Firewall is enabled, it cannot find the iPhone. so it is useless to Sync unwired. very frustrating. I know there has to be away to allow by adding or changing settings... I just don't know what they would be?

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All Answers

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Answer
Re: sync itunes to iphone wireless
by Ondrej_AVG / October 26, 2011 3:52 PM PDT

Hello DianeL59,

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waiting??
by DianeL59 / October 31, 2011 2:59 PM PDT

well I followed the steps up above and sent all last week. I still have not heard back from anyone on a solution to this problem, IF there is one?

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Re: waiting
by Ondrej_AVG / October 31, 2011 4:18 PM PDT
In reply to: waiting??

Hello DianeL59,

I would like to ask you for the email identifier from received automatic reply after successful sending of AVG Firewall Diagnostic.

In the meantime, could you please check this AVG Forums post about similar situation.

Thank you

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reply
by DianeL59 / October 31, 2011 11:25 PM PDT
In reply to: Re: waiting

I sent the attached file from those steps and filled in the problem... and sent. I never received an automatic reply???

I did follow your link to the forum and there was a post there that had me change the firewall rule with port numbers... and SO FAR... all seems to be finally working.

I will give it few days of shutting down and restarting to verify that it stays corrected and continues to work.

Thank You

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Re: reply
by Ondrej_AVG / November 1, 2011 12:38 AM PDT
In reply to: reply

Hello DianeL59,

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Re: reply
by Ondrej_AVG / November 1, 2011 4:56 PM PDT
In reply to: reply

Hello DianeL59,

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