Computer Help forum


stuck on screen save-Samsung 932B A Monitor

by donlair / February 7, 2013 2:15 AM PST

hard turns on but, monitor is stuck on the DELL screen. How can I get into the control panel to disable the screen saver if the screen dose not come on? The five controls below the screen do work but, they control only the brightness, etc. The "F" keys do not respond also. In a quagmire and can't get out. Please! help. Don out, or should I say in.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: stuck on screen save-Samsung 932B A Monitor
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: stuck on screen save-Samsung 932B A Monitor
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
by mchainmchain / February 7, 2013 8:08 PM PST

Sounds to me like you are saying the computer turns on but gets no further than the vendor screen on the monitor.

"DELL" screen is not a screen saver.

It is the BIOS (Basic Input/Output System) screen presented used by Dell when the computer first starts up and is waiting for the operating system to take over and start running. What you see is the Dell screen with the BIOS running hidden behind it.

Has nothing to do with the monitor.

A monitor is a human interactive device we use to interact with the computer, just as we use a keyboard or a mouse to control it.

Your computer is not starting Windows for whatever reason.

Please do tell us what happened just before you had this problem.

Collapse -
by donlair / February 7, 2013 9:39 PM PST
In reply to: Dell

I dunno. Thanks for responding. My geek neighbor seems to think it is the key board because no keys seem to cause any reaction. I had been pushing the hard drive button for bout three seconds to turn it off so I could sleep at night. And yes the screen says BIOS Revision 1.0.11 with f-2 Setup and f-12 Boot Menu displayed. But no action. It's a bit trying for me since I am from the artistic gen. The Hard Drive is a Dell, the monitor is a Samsung, and the key board is a Kensington. Kind of a Frankenstein setup. Don out.

Collapse -
Re: stuck
by Kees_B Forum moderator / February 7, 2013 10:10 PM PST
In reply to: STUCK ON SCREENse

So either it's stuck, or it finds something wrong and waits for you to press f2 to correct it. I suppose you did try F2 and F12; that should be the only keys that work here. If they don't it could be the keyboard indeed. But that's so easy to test by using another keyboard that you don't even need a geek neighbor to do that, just a neigbor (or somebody else) with a keyboard that you can use to try. A spare keyboard you have yourself would be fine also, of course.

Please tell the results of that simple diagnostic.


Collapse -
by donlair / February 8, 2013 1:21 AM PST
In reply to: Re: stuck

Dear friend, I live in the hood. (s-e San Diego) finding another key board is near impossible here. Ha-ha! But yes that will be my next try at upping this thing. Patching a surfboard for my boss' son. And thank you ever so much. Don out.

Collapse -
I'm in n-SD
by R. Proffitt Forum moderator / February 8, 2013 1:57 AM PST
In reply to: stuck

Keyboards are all over at the usual places including the thrift stores which is your on the cheap source.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.