Windows 8 forum

Question

Store bought W8 Pro not wanting to activate.

by TheBigfut / April 22, 2013 8:31 AM PDT

Back when they were first pushing Windows 8 in the stores I found a Pro version for $80 and had my parents buy it since I knew we were all going to upgrade components and OS in the near future. I just got done getting the upgrades done on the PC installed the new OS- no apparent issues. Went to update wont let it update. Checked and found despite entering the key while it was being installed, it didn't register. Tried activating it via the settings menu and it tells me the key is bad. Went online to look for help, everything is a download and basically a crack. We have a legit copy of W8 so I wouldn't have to do these other things. Can anyone offer me help, tried using the site and it was to say the least beyond frustrating. To boot that, it has me no closer to getting the issue solved. And yes, this is their seperate CD/key of Win8 Pro from what I installed on my desktop.

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All Answers

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Answer
The good news is that in such cases.
by R. Proffitt Forum moderator / April 22, 2013 8:33 AM PDT

In such cases I've seen MSFT to refund the purchase or issue a new key.

Keep in mind that there is no third party help on activation issues. You must deal with MSFT.
Bob

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Further frustrated
by TheBigfut / April 22, 2013 8:42 AM PDT

Found from another forum that using Windows key and x, then choose run and type in slui.exe 4 . When I tried to activate it this way, it tells me that this disc is for upgrade only. I know we checked it before buying and it said it was a full version, not upgrade. Going to contact MSN and hope for the best on this one.

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Sorry, but....
by Tiger6_5 / April 22, 2013 12:38 PM PDT
In reply to: Further frustrated

Microsoft didn't release a full Retail version of Windows 8. If you need the full version you will have to buy the OEM(System Builder) version. Only other way is to upgrade from a activated Windows XP, SP3, Windows 7. or Vista.

Richard

"When we try to pick out anything by itself, we find it hitched to everything else in the Universe." -John Muir

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