Windows 7 forum

Question

Stop and go video

by Fish / November 14, 2012 8:21 AM PST

I just started using a new laptop with windows 7.
Everything is fine except for any and all videos.They are jerky, start and stop and unwatchable.
What do I look at to solve this?

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Clarification Request
Tell more about the laptop.
by R. Proffitt Forum moderator / November 14, 2012 9:02 AM PST
In reply to: Stop and go video

Sometimes you see folk get a netbook and you have to break the news to them.

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Lap top
by Fish / November 14, 2012 10:03 AM PST

Dell Inspire 17
Intel Core 15
64bit
8gig of ram
Windows 7Home Premium


cnet videos included in problem. Herky jerky.

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Sure about that model name. Could be Inspiron.
by R. Proffitt Forum moderator / November 14, 2012 10:33 AM PST
In reply to: Lap top

But if the machine is NEW there is that issue where Windows is downloading updates.
If that's not it we have to ask what connection is being used. That low end DSL can be trouble.

Keep telling more.
Bob

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Inspiron is correct Bob
by Fish / November 14, 2012 11:02 AM PST

I misspelled.
The connection is Comcast cable and I'm running it through a wireless router.
I'll try and check the update angle you mentioned.

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For a test, try it on Ethernet.
by R. Proffitt Forum moderator / November 14, 2012 11:04 AM PST

BTW, had Comcast in Massachusetts and it was great. Never figured why folk squawked.
Bob

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Right on Bob
by Fish / November 15, 2012 6:02 AM PST

Ethernet was the answer.
Is there anything I can do to get better results going wireless?
Not real important,just wondering.

Thank's for your guidence Bob.

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OK, for WiFi try it the CNET Networking Forum way.
by R. Proffitt Forum moderator / November 15, 2012 7:17 AM PST
In reply to: Right on Bob

I'll summarize it and ask more about which part is hard or I didn't write enough about.

-> Router defaults then change ONLY what the ISP needs you to change. Pick a simple alphanumeric SSID, test again at this step. Now switch on the WPA 2 AES personal security and again use a simple alphanumeric not too long password.

Do not hide the ssid unless you want to test for bugs.
Bob

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location, location, location
by porsche10x / November 19, 2012 4:06 AM PST
In reply to: Right on Bob

Where are you relative to the router? I may be stating the obvious, but the farther away you are, the slower your connection will be. Also, obstructions can be an issue. Try speakeasy.net/speedtest to experiment.

All Answers

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Answer
video player problem
by anglecnet / November 21, 2012 9:13 AM PST
In reply to: Stop and go video

check your video player , maybe you need to change a new video player.

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Answer
How many bars when using WiFi?
by wpgwpg / November 21, 2012 11:59 PM PST
In reply to: Stop and go video

When you're using a wireless connection, how many bars are you seeing? If less than 4, you should address this. Do you have a wireless-N router? If you're using a wireless-G router, you will see a significant performance boost by going to wireless-N. I bought a Tenda wireless-N router for $15 and it works very well in my house. Sometimes getting a router with 2 antennas helps although you pay more for those.

Good luck.

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