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Question

staus connected to router but no internet access

by tolanimk / January 7, 2012 10:52 PM PST

<font size="3" face="Times New Roman">
</font><span style="font-family: Arial; font-size: 11pt;">After formatting my hard
disk and reinstalling windows xp (followed by the drivers) on my Fujitsu
Siemens laptop , I am unable to connect to internet. I use a linksys router and
connec to it by wireless. In the taskbar , the icon for the wireless network connection
shows that it is connected to the linksys router but i am unable to connect to
any website.Before formatting and reinstalling windows xp, I was using the same
laptop with the same router without any problem .Also, I am able to connect
to internet using another laptop through the same router . Obviously something
has gone wrong after reinstalling windows. Another thing I have noticed that
although the task bar icon of wireless network connection shows that it is
connected to the router, i am unable to get access to the router after typing
192.168.1.1 in the address bar of the internet explorer in the problem laptop
but no such problem in the other laptop . I have intel pentium processor and
internet explorer as my browser.<?xml:namespace prefix =" o" ns =" "urn:schemas-microsoft-com:office:office"" /><o:p></o:p>
<font size="3" face="Times New Roman">
</font><span style="font-family: Arial; font-size: 11pt;">Can you please help ?<o:p></o:p>
<font size="3" face="Times New Roman">
</font><o:p><font size="3" face="Times New Roman"> </font></o:p>
<font size="3" face="Times New Roman">
</font>

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All Answers

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Answer
More Information Needed
by Grif Thomas Forum moderator / January 8, 2012 4:27 AM PST

It would really help if we knew the operating system being used, the model of the laptop, and the age of the computer.

1. If you connect the laptop to the router through an ethernet cable, does it work correctly? If so, then I'll guess you don't have the correct wireless adapter driver installed. Visit the computer manufacturer's website and download, then install, the correct wireless driver for your computer.. If that doesn't work, then visit the wireless adapter manufacturer's website and download, then install, an updater driver for your wireless adapter.

2. If you've incorrectly typed the wireless access password, you may need to delete the "remembered" connection information, then try to connect from scratch.. Unfortunately, since you didn't give us your operating system, I can only tell you the stored connection information is in the Control Panel-Network Connection properties, under the Wireless Networks tab.

Hope this helps.

Grif

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Answer
"formatting"
by R. Proffitt Forum moderator / January 8, 2012 5:34 AM PST

After the format, we install XP but then the fun begins. XP can't connect to WPA2 secured routers but may do as you noted.

There is no known fix except to get wired up and let XP update the 100+ patches (takes about a day) and then it might work.
Bob

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Answer
Check the IP address
by admtuyen / January 8, 2012 5:13 PM PST

Because you can't access to the router, I think you have an invalid IP address. You can check by the following command: ipconfig/all to see what is your IP. If you have no an IP address such as: 192.168.1.xxx, you need change it.

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