If that is so, why would this be any issue at all?
I had 2 discounts with Sprint, one a employer discount the other a business. I got the business by mistake, so now after i renew my agreement they take it away and won't offset it in anyway. I got a email from their Executive Dept., they say NO! Even to my Atty Gen. they say no. I think this is a breach of agreement. Any suggestions?