I think you are asking why you don't get a better deal. You may want to start a new agreement to get the new deal.
Why this is, takes a long time to tell. But it is known why.
<span id="INSERTION_MARKER"> My parents and I currently have Sprint as our cell phone carrier (had them since 2005) and I'm looking at upgrading to a smartphone (likely the Evo Shift) once our current 2 year agreement ends this August. But there's something I'm rather confused on since I'm looking into how much it'll cost to upgrade from a regular phone to a smartphone.
<span id="INSERTION_MARKER">On the Sprint website I've put in my current cell phone number and selected "Upgrade Phone) only to find that the prices for phones are quite a bit higher than I have found when looking them up elsewhere. For insance, the Evo Shift, which I've been told sells for $150, says on the Sprint site costs $400 (before "discounts).
<span id="INSERTION_MARKER">Now, the site says that if I were to upgrade now (hypothetically speaking, of course), I'd get a $75 discount but that I can get $150 off if I wait to upgrade until August (my current intended plan). But that still leaves the price at $250 after said discount. And here's the kicker: I decided to look the Evo Shift up on the Sprint site without giving my phone number and it says I'd get it for $150 after "Instant Savings" on a 2 year agreement.
<span id="INSERTION_MARKER">So I'm confused about how this would and will work if/when we go in to upgrade our phones in August. The Evo Shift is listed and quoted as being $150, but upgrading even when our 2 year contract expires would still leave me paying an extra $100 more than a new customer? That doesn't make any sense, shouldn't existing/long-time customers be treated to better deals/discounts?