... and they're not helping you use them on your new Sprint device? That's messed up. Please confirm the sequence of events. Thanks.
Concerning music downloaded from Sprints Music Store not supported on Sprints HTC Hero (and other Android phones, Palm phones?).
I have a small file of songs downloaded on a Samsung Instinct (about 100) on the micro sd card that the Hero won't play. Initial answer at a Sprint Store was the music is not supported on Hero and a shrug of shoulder as to the $ lost. What can I do?