Computer Help forum

General discussion

Sprint Music Store Downloads

by 13iron / March 5, 2010 6:06 PM PST

Concerning music downloaded from Sprints Music Store not supported on Sprints HTC Hero (and other Android phones, Palm phones?).
I have a small file of songs downloaded on a Samsung Instinct (about 100) on the micro sd card that the Hero won't play. Initial answer at a Sprint Store was the music is not supported on Hero and a shrug of shoulder as to the $ lost. What can I do?

Post a reply
Discussion is locked
You are posting a reply to: Sprint Music Store Downloads
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Sprint Music Store Downloads
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
You bought the songs from Sprint?
by rafe CNET staff / March 9, 2010 5:43 AM PST

... and they're not helping you use them on your new Sprint device? That's messed up. Please confirm the sequence of events. Thanks.

Collapse -
finalized issue?
by 13iron / March 11, 2010 4:44 AM PST

After grueling 1.5 hrs, going through 2 advanced tech support ppl and ending with advanced escalation support I have been told the music is not compatible with HTC Hero. Further they are refunding only half the $ I spent on songs from the 'store'. I gave in. Didn't expect any refunds to be honest.

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the school year

Smart tech for smart students

Forget the pencils and notebooks. Gear up your students with these portable and powerful note-taking machines.