Samsung

Question

speakers faulty on 7 series LED Samsung TV

by camnich1 / January 24, 2013 4:22 AM PST

Hello,
Can anyone advise me please?
I bought a UE46B7000 46" LED Samsung TV in April 2010.
It has had light use as we are at work during the day.
The speakers have stopped working properly.
I have been through all the settings but no joy!
It sounds really tinny and if you turn it up it sounds fuzzy and tinny.
Not sure what to try next

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All Answers

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Answer
What model is that?
by R. Proffitt Forum moderator / January 24, 2013 4:26 AM PST
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faulty speakers on 7 series Samsung LED
by camnich1 / January 25, 2013 9:04 PM PST
In reply to: What model is that?

Hi there,
Sorry for taking time to come back.
the model is UE46B7000
Serial No. BAF43SR500015W
Software T-CHU7DEUC-2000.2

It seems like the bass has gone. If i use the equaliser to increase the bass it sounds all hissy

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Must be some other country.
by R. Proffitt Forum moderator / January 26, 2013 3:13 AM PST

Time to contact Samsung in your country. If I was unclear, my thought is to try a sound bar. Out of warranty repairs are usually more than a sound bar.
Bob

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Re: faulty speakers on 7 series Samsung LED
by Samsung_HD_Tech Samsung staff / January 28, 2013 5:35 AM PST

Hi camnich1,

Thanks for your message. But just so you know, I support US products and customers. And from what I can tell, this model is for Netherlands. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung Netherlands portal for support on that product: http://www.samsung.com/nl/support/model/UE46B7000WPXXN

Hope this helps you!

Regards,
HD Tech

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