PC Hardware forum

Question

sound and video problem with cd or dvd player??

by squeaky14 / November 11, 2012 11:02 AM PST

I have an old dell dimension 2400 that i'm trying to get up and running. I installed win xp with service pack 3 on it, and everything seems to work fine, except when i try to play a dvd or cd. (BTW it has 1 gig of memory) I don't think it is hardware related. When i try to play a dvd the sound is almost inaudible and along with the video it starts and stops. The sound sometimes is almost ok but sounds like theres an echo. The cd player is the same way, it plays the cd but starts and stops. I can take both players out and install in another computer and they work just fine. I worked on this for 3 or 4 days off and on and am about to get tired of messing with it. I have run dell diagnostics and installed and reinstalled drivers and checked everything i know of but nothing seems to help.Anyone can help with this i'd sure appreciate it.....thanks

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All Answers

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Answer
(NT) anyone??
by squeaky14 / November 11, 2012 8:55 PM PST
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Just notes.
by R. Proffitt Forum moderator / November 11, 2012 11:27 PM PST
In reply to: anyone??

1. Starts and stops has me think about the old XP DMA issue. Link follows.
http://winhlp.com/node/10

2. Echo.
I'm finding folk to not know their machine and I turn off sound effects like reverb in the sound control panels. No, I can't tell you exactly where since this area is not standardized.

3. Always try VLC PLAYER for Video DVD playback.
Bob

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sound and video problem with cd or dvd player??
by squeaky14 / November 12, 2012 4:03 AM PST
In reply to: Just notes.

thanks for your reply, i had already tried the dma thing and tried it again today but seems to make no difference. Using the vlc player also does nothing. I just don;t get it, sound and videos play fine on everything except the dvd and cd players. I can play videos on youtube and everything is good.

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Then it sounds like a hardware issue.
by R. Proffitt Forum moderator / November 12, 2012 4:56 AM PST

Swap drives and use one of those USB 3 dollar audio solutions to sniff out where the issue is.
Bob

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sound and video problem with cd or dvd player??
by squeaky14 / November 12, 2012 8:38 AM PST

what exactly is a (USB 3 dollar audio solution)

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You asked. Here's the thing I carry around to sniff it out.
by R. Proffitt Forum moderator / November 12, 2012 8:54 AM PST
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sound and video problem with cd or dvd player??
by squeaky14 / November 12, 2012 10:26 PM PST

thanks for the info Bob, i've orsered one of these, but still don't understand how it can help with a audio and video problem while playing a cd or dvd from either player. One is a Pioneer dvd rw and the other is a samsung cdrw drive. But like i said i can put these in another computer and they work fine--thanks

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It helps in sniffing out if
by R. Proffitt Forum moderator / November 13, 2012 1:20 AM PST

When dealing with old gear you may have a failed sound card. But I'm unsure how to convey that optical drives over 2 years old are iffy. Some owners dig in their heels and you can't get them to change out an old drive. So you let them be until they are serious about fixing the machine.
Bob

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