Small business & Startups forum


Sorbs assists Big Business

by dodgerdo / July 13, 2013 10:50 AM PDT

We are a small company competing against two of the biggest corporations on the internet, Amazon and Ebay. We try to send newsletters to our users and then always blacklisted by Sorbs despite following all required and generally accepted protocols and standards.
Whether they intend to be doing so or not, I can not say, Sorbs is assisting the big corporations stifle competition. If there is anyone else out there in the same situation we find ourselves in, or if you have been in this situation, please contact me at to inform me of whatever you have done successfully or to join together to seek some sort of legal remedy.
Also, I would be interested in receiving contact from any journalists who would find this worth shedding light on. I believe Google/Bing search results are also designed, possibly purposefully, to favor big corporations over struggling competitors. Let's join together and do something about it. -Roger Raffee

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Not my field, but
by MarkFlax Forum moderator / July 13, 2013 6:27 PM PDT
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Sorbs assists Big Business - New!
by dodgerdo / July 13, 2013 11:44 PM PDT
In reply to: Not my field, but

>>have you asked them to de-list you?

Yes. This happens every time we have tried to send a newsletter to our users. Even when we get white-listed they usually will black-list us again a short time later. They currently are informing us that our case is under review and they will take no action before August 14th. Keep in mind, these are the users, buyers and sellers on our site, that we are trying to send a newsletter to.
Not only does Sorbs effectively block our newsletter when they blacklist us but they stop much of the commerce on our site because the email notifications that let customers and sellers know the status of their orders are also not reaching recipients.
They have designed a system that puts our company out of business. Do they ever blacklist newsletters sent to users of Ebay or Amazon?
Sorbs is completely anonymous. We can not find out who Sorbs is owned by or how to contact them directly to get this sorted out. I believe much of the internet, Sorbs, Google, Bing, Paypal, much of what regulates commerce on the internet, was designed by big corporations to favor big corporations. What's happening to us with Sorbs is just one example.

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