Sony forum

Question

sony wega KDF-E50A10

by Headerman / October 23, 2012 11:03 AM PDT

HI,

I have a sony wega KDF-E50A10 for almost 3 years now (buyed used) and everything fine until last couple month. The screen begin to take gradually a yellowish tint and now she have a couple of blue spot everywhere in it. I check on the web and i found that it's certainy the optical block engine and it's almost 800$!! Do i have another way to resolve this problem that seem to be a ''design flaw''?

Best regards,
Headertech

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All Answers

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Answer
Replacing the engine when a part fails seems odd.
by R. Proffitt Forum moderator / October 24, 2012 3:00 AM PDT
In reply to: sony wega KDF-E50A10

I'd talk to your TV repair person why they are replacing the entire engine.
Bob

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I just found info on the net
by Headerman / October 24, 2012 8:39 AM PDT

No repair person came at home. I just talk to him by phone.
Somethingelse to do?
It's seem to be ''usual'' on this model. They said that the optical block literaly burn the screen!

Headerman

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I'd get more opinions.
by R. Proffitt Forum moderator / October 25, 2012 4:06 AM PDT

I'm just an electronics designer and rarely do TV repairs. It's not that I can't, it's the next thing you know your garage is full of them and folk demanding to know when theirs will be done. So I'll stick to designing electronics and software and handing out some advice.
Bob

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Answer
Sony Support USA
by SonyListens / October 30, 2012 2:14 AM PDT
In reply to: sony wega KDF-E50A10

Good afternoon!

This is Kevin Krause from Sony Support USA. I am very sorry to hear about the problems that you are having with your KDFE50A10. If you email us at Sonylistens@am.sony.com we will be happy to try and help you out. In your email, please be sure to include a brief description of the issues you are having, any event ID numbers you may have, and your contact information.

Thank you,
Kevin Krause
Sony Support USA

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