Camcorders forum


SONY HDR-SR12 File is protected and cannot delete or transfe

by seancarpediem / September 26, 2012 11:56 PM PDT

I have SONY HDR-SR12 camcorder.
I lended it to my friend for his project and he was trying to transfer video files to his Mac, and he was unsuccesful. He said he tried everything but didn't work. I have no idea what he did to my camcorder but ever since I got it back from him, whatever he recorded shows up on lcd as saved file but when I press to play, it will say file is protected and would not play, nor I can't delete or transfer to my computer. Lots of previously recorded video files were also affected. My hard drive memory is at its limit and can't delete most of the files.
Can someone help?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: SONY HDR-SR12 File is protected and cannot delete or transfe
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: SONY HDR-SR12 File is protected and cannot delete or transfe
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Supply a link to the product user manual.
by R. Proffitt Forum moderator / September 27, 2012 1:31 AM PDT

I usually find how to unprotect it there.

Collapse -
product user manual link
by seancarpediem / September 27, 2012 1:42 AM PDT
Collapse -
If it doesn't I see this on an early page.
by R. Proffitt Forum moderator / September 27, 2012 2:07 AM PDT

1. "If you have any questions about this product, you may call: Sony Customer Information Services Center 1-800-222-7669"

2. Page 6 notes "Media Format"

3. Page 7 notes an "Empty" feature.

It does note that if someone formatted the drive on Windows, odd things can happen.

Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions

Finding the best 360 camera

GoPro, Pixpro, or Ricoh?

You can spend hundreds or even thousands of dollars on a 360-degree camera. We tested three of them to find out what kind of quality and ease of use you can expect at each price point.