Dell forum

General discussion

Sony CD-R/RW/DVD-ROM Drive door won't open in Dell 3000

by GeorgiaDon / January 17, 2011 3:05 AM PST

The CD/DVD access door does not open on my Dell 3000 tabletop PC. I can open it mechanically via the pinhole access. Once open I can play and record CDs and play DVDs normally. It closes normally.
Is this drive repairable, If so, where can I find procedures? If not repairable, is there a compatible substitute?

Post a reply
Discussion is locked
You are posting a reply to: Sony CD-R/RW/DVD-ROM Drive door won't open in Dell 3000
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Sony CD-R/RW/DVD-ROM Drive door won't open in Dell 3000
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Sorry no.
by R. Proffitt Forum moderator / January 17, 2011 5:54 PM PST

Drives are rarely repairable. There used to be a FAQ about it but I find folk unable to repair such drives today. Shop for a new one.

But first there was an OLD problem with Roxio that I should mention. Read about it at

For me I found removing Roxio cured that.

Collapse -
Sony CD-R/RW/DVD-ROM Drive door won't open in Dell 3000
by GeorgiaDon / January 18, 2011 9:15 AM PST
In reply to: Sorry no.

Thanks Bob. I'll replace the drive. Appreciate your answer.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


$16,000 used SUVs

Whether you like your SUVs cute or capable, or some blend of the two, we've got a wide variety of choices in Roadshow's first collection of Editors' Used Picks.