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Sony

Question

Sony bravia KDL-46EX520 Error 7003

by Sleepless23 / December 28, 2012 10:20 AM PST

hi guys..i have a sony bravia KDL-46EX520 i've been trying to update it with no luck..every time i try the automatic update via wireless internet connection i got error 7003 tried to google it with no lcuk then tried the other way i got the update downloaded on my USP flash memory (fat32) then connect the USP to the tv where it was suppose to start the update automaticly and nothing happen please help if anyone know what to do or what the hell error 7003 mean

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All Answers

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Answer
so no one have a clue?!!!!!!!!!!!!
by Sleepless23 / December 29, 2012 8:53 AM PST

come on..this should be be happened to someone else!!

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Not me.
by R. Proffitt Forum moderator / December 29, 2012 11:12 AM PST
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sorry for that mistake
by Sleepless23 / December 29, 2012 5:52 PM PST
In reply to: Not me.

i did format my USB to fat32 ..unzip the file and past the folder that got the update in the flash memory..insert it in the tv and nothing happened as far as i know the installing should start by it self..where it went wrong?

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And there's why I said most can't do this.
by R. Proffitt Forum moderator / December 30, 2012 2:07 AM PST
In reply to: sorry for that mistake

The instructions ask folk to do more than put the update in the flash memory. Your posts do not write every step and if I take your words literally, it should not work. I am not going to write how since if I get one word wrong or you misread it, you have a dead set.

Follow the maker's instructions. And if you want me to check your work, supply the steps and I'll compare it to what I read.
Bob

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the steps i did
by Sleepless23 / December 30, 2012 4:37 AM PST

step one is downloading the update from :
http://esupport.sony.com/US/p/model-home.pl?mdl=KDL46EX520&LOC=3#/downloadTab

step 2 unzip the file and maked sure its 64.8

step 3 format my 8G USB to FAT32

srep 4 copy past the folder that i got feom the zip file the folder got the .bin file

step 5 inserted the USB in the tv

nothing happened

trying to auto updated via wireless got error 7003


please help

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srep 4 copy past the folder that i got feom the zip file the
by R. Proffitt Forum moderator / December 30, 2012 9:09 AM PST
In reply to: the steps i did

srep 4 copy past the folder that i got feom the zip file the folder got the .bin file

There are typographical errors in that and then I see an 8GB memory stick. I carry an 1 or 2 GB stick for such work. ONLY THE MAKER can reveal if they support such a big stick for this step.

I can't see the directory of the memory stick so have the maker tell you exactly what you should have there.
Bob

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yes
by Sleepless23 / December 30, 2012 2:25 PM PST

if this is wrong....can you tell me the right way?!
i went back to the steps in the update info and this is exactly what they asked to do..unless there is something else to do that i dont know about it..if you know just tell me what the right steps

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The maker must tell you this.
by R. Proffitt Forum moderator / December 31, 2012 12:52 AM PST
In reply to: yes

I think you copied the folder or file incorrectly. But the maker must correct this as if I get it wrong you would be upset with me.

CALL THEM.
Bob

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Answer
Sony Support USA
by SonyListens / January 3, 2013 12:52 AM PST

Good morning!

Kevin Krause here from Sony Support USA! I am sorry that you are having difficulty trying to update your TV. For help with this issue, I suggest calling Sony's television support line at 239-768-7547. They will be happy to help walk you through the necessary steps to update your TV.

Thank you,
Kevin Krause
Sony Support USA

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