Mac OS forum

Resolved Question

Software Update Loop

by The_Defenestrator / March 31, 2012 7:05 AM PDT

Since upgrading HP drivers for my printer from the HP web site, HP Printer Software Update 2.8 keeps showing up from Apple. I install it, it shows up as having installed correctly, then it shows up in Software Update again, even after rebooting. I suppose I can ignore it indefinitely, but that will get old.


The_Defenestrator has chosen the best answer to their question. View answer »
Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Software Update Loop
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Software Update Loop
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer as chosen by The_Defenestrator

Collapse -
by Jimmy Greystone / April 1, 2012 1:09 AM PDT
In reply to: Software Update Loop

Simple. When it shows up in the Software Update list, hit the backspace key, or in one of the menu items there will be an option to ignore the update, which means it won't show up in your list again until there's a new version.

Collapse -
A functional solution
by The_Defenestrator / April 4, 2012 12:28 AM PDT
In reply to: Simple

Thanks - I was not aware of that feature. Do you know why that it might not have installed correctly, or is not being recognized as being installed correctly? I want to blame HP, since everything worked fine until I ran a driver update.

Collapse -
I could guess
by Jimmy Greystone / April 4, 2012 3:32 AM PDT
In reply to: A functional solution

I could guess, but honestly I really don't know for sure. Sometimes these things just happen, and you come to find that the time and effort spent tracking down the root cause is just not worth it. Apple is so insistent on this whole secrecy about everything, we're really kind of left fumbling around in the dark hoping we get lucky and trip over an answer.

Popular Forums
Computer Help 47,885 discussions
Computer Newbies 10,322 discussions
iPhones, iPods, & iPads 3,188 discussions
Security 30,333 discussions
TVs & Home Theaters 20,177 discussions
HDTV Picture Setting 1,932 discussions
Phones 15,713 discussions
Windows 7 6,210 discussions
Networking & Wireless 14,510 discussions

Big stars on small screens

Smosh tells CNET what it took to make it big online

Internet sensations Ian Hecox and Anthony Padilla discuss how YouTube has changed and why among all their goals, "real TV" isn't an ambition.