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Software Manager by Macrovision--Hate it Can't Get Rid of It

by barngal / February 27, 2009 11:45 AM PST

My problem is the software I installed that came with my Blackberry Curve about ?a year ago?
When I got my Blackberry i installed the software on my PC at home and at work. I didn't stay with the blackberry curve because...well, I couldn't adjust the fontsize large enough to read without my glasses on, too frustrating I abandoned it.

Home computer is Dell 8350, Windows XP SP3,
not sure what else is pertinent

BUT it left me with this evil program installed--Software Manger by Macrovision. On the work computer not such a big problem, although the none instructions from the "IT" folks has successfully removed it. But it seems like its quarantined or something...after I called IT, its still loaded but it doesn't seem to interfere (still runs its message occassionally, pretty weird)

At home, it has been impossible to remove, plus it prevents me from removing any other programs. It replaced the windows software installer/uninstaller program with itself, but it won't uninstall anything and also won't install anything. I can install programs from my CDROM but I can't install anything downloaded. It seems I can update some of the existing software, however.
It is totally interfering with my Acrobat Reader updates, So my computer totally crashes with every acrobat file I try to open...

I have researched this on the web--there's this "uninstall" download that doesn't work at all. Seems it didn't work for other people either. Its been over a year, and sometimes this message about "windows cant find program to install" message just goes flipping on my screen..

this is evil and it definitley installed with the Blackberry software...and i can't uninstall the blackberry software either...

Anyone here have this problem, and anyone found a fix? My web search turned up plenty of folks with the problem but no fix I managed to make work...

I could really use some help. I haven't had great luck with GeekSquad.
they came out and their fix for my home network x2 failed, I was able to fix it myself on the phone with earthlink and linksys. So I'm not inclined to call them...though I'd love it if someone could take care of this.

I'm wondering if the newer blackberry software has changed and this program is no longer loaded...
thanks for any advice

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Revo Uninstaller, or Ccleaner
by rrh13 / February 27, 2009 12:00 PM PST

Have you tried either of these programs. I have had great success with both in getting rid of programs like these. rrh

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Newer Blackberry
by Gatewood Kistler / February 27, 2009 12:21 PM PST

You asked if this program is included with the new Blackberries. I have the Bold, and this program is not on there.

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Start in Safe Mode to un-install
by Box134 / March 2, 2009 3:57 AM PST

If you know the name of the executable, you can start your Windows computer in Safe Mode, navigate to the offending file(s) and simply delete them. I ran across an anti-virus program that that couldn't be un-installed and that's the method I used to kill it for good. You can find the names of the executables by using task manager to see what their names are and locating them on your hard drive.

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