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Snow Leopard wants me to buy iWork?

by robertmccoskey / February 1, 2011 7:26 AM PST

I updated my iMac with Snow Leopard a little while back (2-3 months) and now I am being prompted to buy iWork as it tells me my trial period is over? What is going on? When I upgraded why did I lose the following:
Word, Excel, Power-Point , etc?
I was told my iMac was the first to have the Intel Chip, bought right before new aluminum iMacs came out.

Model: iMac 5,1
Processor: 2.16 GHz Intel Core 2 Duo
Memory: 1 GB 667 MHz DDR2 SDRAM
1 processor, 2 cores

Thanks for any help.

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Your problem has nothing to do with an Intel chip
by mrmacfixit Forum moderator / February 1, 2011 8:21 AM PST

or with upgrading to Snow Leopard, but does have everything to do with the trial period for Microsoft Office expiring.

Microsoft do not give away full versions of their Office suite, on Windows or Mac, and what you had was a 30 trial of the software.
The clock starts the first time you actually launch one of the elements of MS Office.

iWork is a fair substitute for Office, at a fair price.

There are also a couple of substitutes for Office like, Open Office and Neo Office (both free)


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Snow Leopard wants me to buy iWork?
by robertmccoskey / February 1, 2011 9:22 AM PST

I had previously paid for office for my mac. Unfortunately I lost box when I moved. I wonder if Microsoft will let me reload via the web?
I guess it seems that with the loading of SN, it deleted my office that was previously loaded and working fine until I loaded SN?

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Use your Time Machine backup
by mrmacfixit Forum moderator / February 1, 2011 11:16 PM PST

to locate the missing MS preferences and/or User folder.

Doubt that MS will allow you to reload via the web as Office is not an application that can be downloaded from them.

You could call and explain your problem but I think they will probably need a number from the box.


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