No information is given about this computer but I wonder if this is a networking problem. The MS Word item is a clue. With Word open, when you goto File > Open in MS Word does the system seem to freeze? If so I suspect Word is attempting to connect to the network but is failing, and so keeps trying until timeout. The printer problem could be related.
Do you have any "mapped drives" on this computer?
when I choose "print" it takes a long time for the printer info window to open. then it takes even longer to choose and activate any further command. whether I want to choose another printer I have installed or even if I simply click "ok" for it to print the document. every step is very slow, the pc almost looks, feels frozen. eventually printing starts and the printer prints just fine.
I have 2 printers a canon i950 and a hp photosmart c6150 allin one. this last printer is hard wired to my main computer but it is also shared with a mac wirelessly. In addition, just to give more info. When I have MS Word open, it also responds very slowly to commands, like "save" or any other command. same feeling of "frozen"
thank you for any help