Internet Service Providers forum


Should I transfer from Verizon to Charter ?

by decaboy / January 18, 2012 12:33 PM PST

Charter is having a $19.99 for up to 15mbps for 6 months and after 6 months the price rises $10. They also have up to 30mbps for $29.99 a month and probably the same situation as the previous deal. The internet I have is about 15 dollars and has speeds less than 1mbps( roughly ~60kbps. I've been reading reviews on how bad charter is. Anyone have recommendations? I live in west Covina,California. Any input would be appreciated. Many thanks.

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All Answers

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Additional info.
by decaboy / January 18, 2012 12:35 PM PST

I forgot to mention that I have Verizon as my internet provider.

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60kbps? I feel your pain.
by Hondaddy / January 18, 2012 9:49 PM PST

60kbps? I feel your pain. For $5 bucks more, give it a try. Do not sign a yearly contract.
I have a 15Mps plan but it runs at 19 megs..... hope you are as lucky too!

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by MESTRETCH / January 18, 2012 11:05 PM PST

I am a telcom manager for a Fl based timeshare company and have had dealings with both Providers. Almost all of my dealings with Verizon would get a negative response due to poor customer service, and long support wait times. The services both internet and phone seem stable and as advertised once initial issues worked out, but dealing with billing issues is hell though. Often times i would be transferred no less than 5 times only to end up at a department that was not open because of time zone or back at the original place i called. With Charter I have had no issues with service, tech or customer support. Their service has been reliable and as advertised. Hope that helps. -Stretch

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What I want to know is;
by ahtoi / January 19, 2012 9:05 AM PST

What's the catch!!! If Charter was so large...I would out for SCAM.

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Charter Customer here....
by CheboyganMI / January 19, 2012 9:24 AM PST

To answer that plain...Yes! I Purchase the 12m down and 1M up for 29.99. But my speed is way faster than I pay for. I get speeds on the Average of 22-028M up and 2.5M-3.1M up. Charter is awesome!

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by ahtoi / January 20, 2012 2:51 AM PST

for that kind of price. I wish Charter was in my area, hehe. For Time Warner, you have to pay $50 for 10mbps service. Bundle maybe slightly less. Hence i say...where's the catch, hehe.

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(NT) no!
by jfitz6 / June 15, 2012 3:28 AM PDT
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by suhailinternational / July 27, 2012 5:41 PM PDT

yes you can do it .
I have samsung verizone but it could not work properly in pakistan please help me.

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