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Sharp Aquos Quattron LED Help??

by cainjj / September 10, 2011 2:12 AM PDT

I just bought this television and need a little assistance from some more tech savvy folks. My first issue is my surround sound is automatically powering off once a certain volume level is met... we had another television hooked up to the same surround sound and this problem didn't occur.

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Sharp Aquos Quattron LED Help??
by 3coursedinner / September 10, 2011 4:57 AM PDT

make and model and how connected to each other for any components and TV would be appreciated.

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Sharp Aquous Quattron LED Help??
by cainjj / September 12, 2011 2:32 AM PDT

The surround sound the Sharp Aquos is hooked up to is a Onkyo AV Receiver HT-R330 Dolby Digital. We've got a THX Optical cable connecting the Onkyo receiver to the Comcast Digital cable receiver. Temporarily, we've got component cables connecting the Sharp Aquous to the Comcast receiver. We've got component cables connecting them because the comcast receiver didn't have an HDMI connection. We are having the Comcast receiver switched out to have one with an HDMI connection. Thanks for your assistance!

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Sharp Aquous Quattron LED Help??
by 3coursedinner / September 12, 2011 5:30 AM PDT

Sorry, I should have asked this previously also : model number of TV.
Meanwhile, when the sound goes off like that it's usually due to the receiver using a built in safeguard to protect itself from electrical overload or improper speaker connections or other factors.
If you didn't move or disconnect/reconnect speakers and speaker wires -- all you did was replace a TV? Is using an optical audio connection from the comcast cable box to the receiver something new? If so, how was the comcast box and receiver connected previously?

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Sharp Aquos Quattron LED Help??
by cainjj / September 19, 2011 6:06 AM PDT

Model Number is: LC-40LE830U. All I did was replace the television. I don't think the cables were changed between the comcast box and surround sound receiver, but I can check that after work.

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