I rarely see any support for such in this forum. I see chat about download.com issues not about apps.
Try the Computer Help forum at http://forums.cnet.com/computer-help-forum/ and include the link to the download.com so folk don't have to work to find the app.
I have downloaded this software and installed it but when it runs it comes up with an error message. Running in Windows 7
Run time error 6
Can anyone help please