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Serious driver issue on this netbook, any ideas welcome.

by ianol / November 11, 2012 10:27 PM PST

My netbook is unbearably slow. It takes 5 minutes to open the control panel for example.A message popped up saying it was the igdkmd.sys that was causing this performance issue.

<div>Also at startup I get a blue screen for a few seconds.
Is this the dreaded blue screen of death and is there a fix for it.
I spent an hour uninstalling and reinstalling the latest intel graphics 3000 driver hoping that, that could be a solution.

I have no clue as to why the netbook works perfectly except the performance,
System restore doesn't work either, It gives an error message before it finsishes.

Any ideas/solutions welcome except for reinstalling windows Happy because there is no dvd drive for reinstalling by the windows dvd method.

The netbook is an asus X10CH with intel 3000 grpahics.

further product specs:

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Chapter 4 of the product manual
by R. Proffitt Forum moderator / November 12, 2012 12:11 AM PST

Notes a restore method that does not require the DVD drive. I rarely see folk able to fix the issue you note with a driver.

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Good idea, but....
by ianol / November 12, 2012 9:10 PM PST

I recently found out more info that this isn't a blue screen of death thing but the screen goes pale blue before starting up.
I have no way of restoring the netbook because I didn't create a backup.
Any other ideas/suggestions as to what could cause this netbook to run abnormally slow. It takes on average 2 mins for a window to appear on whatever I click on.

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Chapter 4 works even without that backup.
by R. Proffitt Forum moderator / November 13, 2012 2:05 AM PST
In reply to: Good idea, but....

If you can't use the supplied documents it's time to get support from those that you go to for such issues.

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by ianol / November 13, 2012 8:20 PM PST

I didn't want to go down down that route of having a netbook and have to give it back after two weeks. Because if it's not a hardware problem, I have no problem fixing that.
I was hoping to have it a bit longer. It's an unusual problem with the performance.
I ran chkdsk and fixed 6 -7 errors and the problem still remained.

Why does the screen turn pale/light blue before logging on?
Why does it take so long to do a simple routine task like starting up the netbook and opening the control panel?
A newer question: is, why processes time out after 5 minutes or so like logging on and opening up services.msc.

Just questions I had tried answering after hours of investing my time solve this problem.
Guess it's best to admit defeat and return it.

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Why admit defeat when chapter 4 tells how to?
by R. Proffitt Forum moderator / November 14, 2012 12:20 AM PST
In reply to: True

Chapter 4 of the manual shows us how to restore without the media or an external DVDRW.

My question was answered a while ago as I asked folk why they thought the USB DVDRW was optional. It's not if you want to avoid repair counters.

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