If it is installed it will be in something like;
C:\Program files\Developers or company's name\Tool name\self support.exe
Or something similar to that, another way to check if it is installed is to go into the control pannel, then go into "Add or Remove Programs" and if its in the list, it should be installed somewhere..
I cannot get this to download onto my computer which is a Dell 3000 running windows XP. When I try to download the AT&T Self Support Tool I get the error that it is all ready on my machine. If it is I would like to know where, I have hunted every place for it. Can anyone tell what is wrong and how to correct it? thanks