Windows Legacy OS forum

Question

Security Essentials is Running and it is Not Running

by gkurt19001 / August 25, 2013 9:47 AM PDT

When I Power Up my PC (Win XP SP3), I get the warning Icon from the Microsoft Security Center telling me that "Microsoft Security Essentials reports that it is turned off". (It then runs on at great length about how this is a bad thing, while offering no clue regardig how to TURN ON Microsoft Security Essentials, but this is a question, not a rant.)

But all the while that the Security Center is giving me these dire warnings, The Little Security Essentials castle is a cheery green, and when I click on it the resulting window tells me that Security essentials is monitoring away in realtime! If I were able to post attachments I could show you a screen capture with the two windows open simultaneously, one saying MCSE is down & one saying it's up.


So, how can this be?

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All Answers

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Answer
Do you have any other antivirus installed?
by wpgwpg / August 25, 2013 10:30 AM PDT

If you have other antivirus or anti-malware software installed, that can cause MSE to turn off. Could be the case on your computer?

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Answer
If wpgwpg is right
by mchainmchain / August 25, 2013 4:59 PM PDT

Here's a tool/website to remove the second a/v program: http://singularlabs.com/uninstallers/security-software/

While you're at it, run any other removal tool for any other uninstalled a/v you may have run in the past, before you put MSE on your system. Reboot after each time you run one of these tools.

Point of this is to clean your system of left-over drivers from old a/v programs to ensure MSE can run as it should.

I've found the McAfee tool needs to be run more than one time to get everything out. Reboot each time.

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