Samsung

General discussion

Screen display in upper left corner of LD52B750 TV

by jrlhci / August 15, 2009 11:02 PM PDT

How do you turn off the box in the upper left corner which displays the source (HDMI 1, etc.), the time and the picture size? This box appears when changing channels and blocks the Directv channel description. If the box can't be turned off, can it be moved?

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Screen display in upper left corner of LD52B750 TV
by Samsung_HD_Tech Samsung staff / August 17, 2009 6:10 AM PDT

jrlhci,

It can't be moved, but it can be removed by pressing "EXIT" or "INFO" on the remote. It sounds like the television is engaging when the DirecTV box performs channel changes, and this may happen if resolutions change or if the television detects a signal loss.

--HDTech

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Screen display in upper left corner of LD52B750 TV
by Samsung_HD_Tech Samsung staff / August 17, 2009 6:19 AM PDT

jrlhci,

If you hook the DirecTV box up via component, does the problem still occur?

--HDTech

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Screen display in upper left corner of LN52B750 TV
by jrlhci / August 17, 2009 9:36 AM PDT

The box was hooked up by the Directv tech. It does appear that the box appears when size of picture changes. How do you hook it up by component?

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Screen display in upper left corner of LN52B750 TV
by Samsung_HD_Tech Samsung staff / August 17, 2009 4:59 PM PDT

jrlhci,

You can hook it up using component with Red Blue Green cables. If you don't have them, I wouldn't necessarily recommend spending a trip to get them.

But I still think it's a drop in the cable signal which causes that box to appear. In many cases, a reset or an upgrade of the cable/sat box may fix that, and the cable/sat companies can often do that remotely if you call and request it.

Keep me posted.

--HDTech

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Screen display in upper left corner of LN52B750 TV
by jrlhci / August 18, 2009 9:12 AM PDT

Tried the refresh to no avail. Guess I will just have to live with it. If I connect as a component, won't quality suffer? Have always heard that an HDMI connection was best. Thanks for your help!

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Screen display in upper left corner of LN52B750 TV
by Samsung_HD_Tech Samsung staff / August 18, 2009 1:37 PM PDT

jrlhci,

HDMI is the best way to go - it transfers a completely digital stream, whereas component goes from digital to analog to digital (through the wires). But the INFO bar is simply announcing the connection, so if it breaks connection, then the television is announcing the new connection.

Unfortunately, I don't have a solution to turn that off.

--HDTech

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