Windows 7 forum


Scanner window from XP -- how to get it on Windows 7?

by dc_2000 / February 14, 2013 6:39 AM PST

We got a new Windows 7 Professional desktop. The rest of the hardware is the same as we had before. We're using Cannon MX882 printer/scanner/fax (all-in-one) to scan drivers licenses into our accounting program. On Windows XP when I clicked scan it would open up the window (see attached).<div>

This window would not only crop up the page to the driver's license size for us, it will also let us preview, manually crop, etc.On this new Windows 7 machine it goes straight into scanning and does a horrible job. It scans only the top right corner of the scanner's bed and misses most of the driver's license. What's worse, the window from XP doesn't come up anymore.Does anyone know what program do I need to install to get that preview window back?


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All Answers

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Two things about your all in one
by wpgwpg / February 14, 2013 6:49 AM PST

First you should go to and see if they have a Windows 7 compatible driver. If they do, you should download and install it. The other thing is that if they don't have one, you can use the free XP Mode since you have Windows 7 Professional. You can download that from Then you can run your scanner under XP Mode, and it'll work just like it did under XP.

Good luck.

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Repost without SPAM.
by R. Proffitt Forum moderator / February 17, 2013 6:04 AM PST

Scanner - New!

by AwardTech - 2/17/13 8:33 AM

In Reply to: Scanner window from XP -- how to get it on Windows 7? by dc_2000


The good news is that your scanner does work with 7- To fix this remove all previous cannon software via Programs and Features. Next, download and install the most recent software from

Once done, reboot and it should work. If not, post back happy

Answer by Award Tech - (spam link)
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