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Scanner stopped working

by cathcart / August 20, 2008 8:20 PM PDT

Using Vista Home Premium with Canon Canosvcan Lide 70.
Suddenly I cannot get the Scanner to work. I keep getting the message "ABBY Fine Reader OCR Engine. C\Program Files\New Soft\ Presto Page Manager 7.15\ rpp371.jrt\ was not found.
I then get another message " Microsoft Winfdows. Presto Scan Button Has Stopped Working"
I have checked all connections and they seem okay. Unfortunately I cannot find the original installation CD so unable to uninstall and re-install.
All suggestions gratefully received.


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Collapse -
Time to order the CD.
by R. Proffitt Forum moderator / August 20, 2008 11:57 PM PDT

Without it, you can't correct the missing file "rpp371.jrt"

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Scanner stopped working
by cathcart / August 21, 2008 12:19 AM PDT
In reply to: Time to order the CD.

Thank you, will do.


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