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Saved Emails To Docs and I can't delete them -

by rgh11 / March 28, 2012 4:36 PM PDT

I saved some emails to my documents and now I can't get them to delete. I can't drag them into a folder - They duplicate but the original stays outside the folder. I can't move them because that option and the delete option doesn't exist. I can't delete them in safe mode !
Does any body know of a fix !

Thanks !

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All Answers

Best Answer chosen by rgh11

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What exactly did you save?
by MarkFlax Forum moderator / March 29, 2012 6:41 AM PDT

What OS, and what make and model computer.

What email software and what exactly did you save? Did you save the email folders or individual emails? How did you save them?

Saved emails have the .eml file extension. Do your emails have that extension?

What happens when you right click a file and select delete? Any error messages? if so, what is the wording?


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by rgh11 / March 29, 2012 12:48 PM PDT
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Re: can't delete
by Kees_B Forum moderator / March 29, 2012 8:27 PM PDT
In reply to: Data

Did you check if they are read-only? Right-click>properties. Uncheck if necessary.


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Read Only
by rgh11 / March 30, 2012 2:42 AM PDT
In reply to: Re: can't delete

No - It's unchecked and it shows that I have full control !

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I just had a thought.
by MarkFlax Forum moderator / March 30, 2012 2:55 AM PDT
In reply to: Read Only

You mentioned My Documents and this is Win 7.

i wonder if you are attempting to delete these from one of Win 7's Junction Point folders.

Junction Points were introduced in Vista to account for changes between XP and Vista. Vista and Win 7 do not have a "Documents and Settings" folder for holding all Users folders and sub-folders. Instead They moved directly to Users folders off the C drive.

However, some older software that installs files and folders into Documents and Settings in XP and below would fail to install in Vista/Win 7 without some legacy method so the two newer OSes have Junction Points, virtual folders for My Documents, My Pictures, My Music and so on, to allow older software to install correctly. Junction Points are shortcuts.

Open the Computer shortcut, either on your Desktop or in the Start menu, then navigate to C:\Users\{Your Name}\ then look for My Documents there.

If not there, look in Libraries > Documents, then either My Documents or Public Documents.

If you find the files there, see if they will delete, then check where you thought they were to see if they are now gone.


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Junction Points
by rgh11 / March 30, 2012 6:42 AM PDT
In reply to: I just had a thought.

To complete the post !

As Instructed !

I went to Start / Computer / Desktop ( In Left Hand Column) / Richard ( System Folder) / My Documents.

I right clicked on the files and the delete option was available ! Of course I deleted the files ! Good Deal !

The files were no longer in Documents as when I posted either !

Thanks Much ! I wouldn't of ever thought of it !

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Yep. It caught me out too
by MarkFlax Forum moderator / March 30, 2012 6:46 AM PDT
In reply to: Junction Points

when I first started on Vista.

We're now supposed to use the Libraries, but instead I just created my own Documents, Pictures folders etc, and use those.

Glad you got it sorted.


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