Samsung forum

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Samsung UN55D6003 Smart Hub issue

by Dwight_Didier / July 9, 2012 3:16 AM PDT

Hi There,

I just installed my new Samsung UN55D6003 Smart TV, connected the Samsung Wifi adapter, connected to the internet, registered my TV online, but when I click Smart Hub, I am only getting the basic features listed, i.e. favorites, videos, etc...There's no option for the Samsung apps, and I am not able to choose Account Management (it is not giving me the option).

Don't know if I missed something when I turned it one and starting following the steps.

Really need some help with this one.

Dwight.

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Link please.
by R. Proffitt Forum moderator / July 9, 2012 3:32 AM PDT
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Mode of the tv...
by Dwight_Didier / July 9, 2012 11:27 AM PDT
In reply to: Link please.

How can I check in which mode it is?

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Sorry.
by R. Proffitt Forum moderator / July 9, 2012 1:23 PM PDT
In reply to: Mode of the tv...

But without the model number and manual, I can't be specific.

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Smart Hub issue
by Dwight_Didier / July 10, 2012 3:34 AM PDT
In reply to: Sorry.

The model number is UN55D6003. I have reset my TV and I have chosen the "Home Mode" when asked. When I click Smart Hub, I am still only getting the basic apps, video, channel etc...

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Ahh, the Bestbuy value model.
by R. Proffitt Forum moderator / July 10, 2012 3:40 AM PDT
In reply to: Smart Hub issue

There is no browser on this model. It is WiFi capable, but does not include the dongle (the Costco/Sams/BJs version does include this - 55D6050).

You need to consider this is a Bestbuy special. Stripped down, manual transmission, rubber floor mats and not quite the full 1/2 ton rating.

I can't see where this has an App store either.

--> Time to ask BB if they will take it back or in my case I added a Logitech Revue to my not smart HDTV.
Bob

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Hi There
by Dwight_Didier / November 4, 2012 9:17 PM PST

I talked to a Samsung agent and I was told that my TV does have the ability to access the appstore etc. I was also told that when I start the Smart Hub, it should say "starting", "downloading" and "installing"....I can only see ''starting" and then the start-up screen appears. it does not continue with the downloading. The TV is connected to the internet before I do this. Don't know what the issue is.

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Good to read.
by R. Proffitt Forum moderator / November 5, 2012 1:45 AM PST
In reply to: Hi There

Love to read I was wrong here. Now back to Samsung and have them help you get it working. My reading of the product web page months ago didn't give me the idea that it had this.

Also, with a recent storm, many servers and ISPs have trouble but my readings here tell me folk think that should never matter.
Bob

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