Samsung forum


Samsung Tv UN55C7000 how to stop updating

by rayh78 / August 31, 2013 9:38 AM PDT

Since I can no longer use goggle on the TV, the only thing I really use on the internet TV is yahoo. You have to use yahoo to get to the amazon app to watch amazon videos.
But in the past one hour I have gone to internet TV and have to wait about 10 minutes for it to update 17 apps.
Why does it have to keep updating the samething. And it is not even one that I need.
Can I turn it off.
The Tv used to update only on rare occasions, now its every time I go to internet TV.

Thanks for any help

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Clarification Request
Samsung UN55C7000 updating continuously
by clownie / August 31, 2013 10:29 PM PDT

I disagree with third poster. It is helpful to see two others with exact tv and exact problem. I have tried a dozen things, some repeatedly.
Best guess, Internet@tv updated itself a day or two ago to a bad version. It updates apps, but doesn't "flag" the update. In internet tv, bottom left is box "Samsung Apps", and the "Settings" box one right of first box. Under settings, you can delete all but a few core apps, and the one on two apps you care about. Then you get to wait fewer minutes while those 4 or 5 apps update. That is the only progress I have made so far. Hopefully a full answer here, or I will try Samsung by phone today.
Thanks to two of three above posters!

All Answers

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Kind of the same problem.
by Bavtssdr / August 31, 2013 1:34 PM PDT

My UN55C7000 has been working great for a long time. But now every time I go to Internet@TV it wants to update 6 programs. You Tube, Netflix, HBOGO, Explore 3D, Pandora and Vudu.
So some help on this question would be great.

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by Highland_Logan / August 31, 2013 7:40 PM PDT

I don't have a answer for either of you, but you really are a piece of work.

Rather than start your own question post, you just tag onto this users, and muddy the waters. How rude are you?

You had two options when you decided to "reply"; Answer This or Ask for clarification. You did neither. Learn a little respect and ask you own question in your own topic.


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by Bavtssdr / September 2, 2013 1:09 AM PDT
In reply to: Really?


Your quite the drama queen. I was simply sharing in the misery that the original poster was in. I do have an answer for him however.

I chatted with the folks at Samsung and they told me that you have to reset the TV.
They were going to email me the chat but I haven't received it yet.

What I had to do is turn on the TV and hold the EXIT button for about 10 seconds.
This will restore everything to the original settings that you had when you got the TV. A Bit of a hassle since you then have to reset everything up including activating Netflix and HBOGO among others.

Hope this helped and Frank stop being such a queen.

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Back at ya!
by Highland_Logan / September 2, 2013 1:57 AM PDT
In reply to: DRAMA QUEEN MUCH?

I pointed out that you're rude. I stand by that. As for being a drama queen... you should go back and re-read what you wrote your Majesty.


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Logan saved me, Frank just trolled...
by clownie / September 2, 2013 5:46 AM PDT
In reply to: Back at ya!

In English, some words are complex. "Answer" can mean solution, as in "Put your answer in the space provided, use a number 2 pencil". It can also be more like "respond", as in "One person posted, another responded". Not every response is a final "answer".

Logan "responded" to the original poster. He didn't need clarification, like me, he had identical set with nearly identical problem, and similar onset. I think knowing that is a big part of an answer.
Like me he called Samsung, unlike me, he got a smart answer from them.

I used his "answer" today, and my problem is solved.

Re Frank, "Jerk" is another word with several meanings..... Rude has fewer meanings, but also seems to apply to one poster more than the other.

Thanks all, especially Logan.

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