I'm very sorry to hear that has happened, and I apologize for any inconvenience this may have caused you. In order for me to help you most accurately, please provide the complete model code for this device.
My tv has started to turn on randomly by itself. In the middle of the night as I am asleep, suddenly the tv comes on. I have to go and shut it down. I finally unplugged it because it just keeps turning on. I bought this from best buy and I bought Samsung because of your reputation. Now I'm reading that this is a common problem. Help! What do I do to get this fixed?