Samsung forum


Samsung t.v has blacked out after various problems. Help?

by Xortoth / March 28, 2013 9:14 PM PDT

I bought 2 Samsung T.Vs mid-late last year(PS64E8000GM) I only set up and use 1 of them currently, after a few months i started having problems with the t.v turning itself off, changing channel by itself, and also turning itself down, and up. Didn't really think much of it, just thought 'It's a big t.v, maybe it's getting hot' so whenever it started doing this, i would just turn it off, leave it for a while, turn it back on and it would be fine for a while again. More recently over the past few days it's been doing these things a lot, so i've mostly kept it off, trying to look for answers online about it and have come up short. I've just tried to turn it on now, and it turns on, and it registers me pushing buttons on the controller, but the screen is black, and no noise is coming from it.
I did read however, that some people have had similar problems to this, but with a different t.v. Something to do with the electronics inside? Does anyone know if there is a particular problem with this type of t.v, or even so how much it would get for a tech to come out and look at it?

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All Answers

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by Xortoth / March 28, 2013 9:16 PM PDT

Sorry, it's a PS64E8000FV not a GM(dunno where i got GM from)

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Re: TV Blacking Out
by Samsung_HD_Tech Samsung staff / March 28, 2013 11:51 PM PDT
In reply to: mistake..

Hi Xortoth,

Whenever something is power cycling on itself, it generally ends up needing to be repaired. So I would normally volunteer our support channels in the US, but this doesn't appear to be a US model. Also, I looked up your amended model code, and I couldn't find that as a valid code. So which country are you from in order that I could point you in the right direction?

HD Tech

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by Xortoth / March 29, 2013 9:23 AM PDT
In reply to: Re: TV Blacking Out


Thanks for the reply,
I am in Australia, as stated in my post i was having trouble finding any information on it, so when i found these forums i just posted here, not even thinking about the fact these forums aren't Australian based. Happy
All help, and direction is truly appreciated.

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Samsung black outs
by tootest / March 30, 2013 3:53 AM PDT
In reply to: Thanks.

My Samsung blacked out too!!! It is a manufacturer's defective part called a capacitator!!!!!!!!!!!! I have been waiting for my replacement part for way too repairman is not in control of Samsung's negligence.....AND it is costing me over $200 american dollars.....never buy anything SAMSUNG

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by R. Proffitt Forum moderator / March 30, 2013 4:04 AM PDT
In reply to: Samsung black outs

Hit Dell with a few million dead PCs. The other TV makers Mits, Sony, Tosh to name a few got hit too.

You may want to get longer warranty folks,

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Re: TV Blacking Out
by Samsung_HD_Tech Samsung staff / April 1, 2013 5:39 AM PDT
In reply to: Thanks.
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