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Samsung SPF-87F issue

by hganesha / December 1, 2009 9:02 PM PST

Hi

I recently bought a samsung SPF-87F as a gift for my parents. It seemed to work fine out of the box. After I uploaded pictures to it (after enabling the storage mode), I was able to see the images on the frame (under photo meny)

However, after I restarted the digital frame, the samsung logo shows up and nothing else happens. None of the buttons work and the screen is stuck with the samsung logo screen.

Could you please let me know if theres a way to restore factory settings/hard reset the unit.

Appreciate yout help.

Regards

Hari

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Samsung SPF-87F issue
by Samsung_HD_Tech Samsung staff / December 2, 2009 7:05 AM PST
In reply to: Samsung SPF-87F issue

hganesha,

What happens if you attach it back to the computer?

How full is the memory?

--HDTech

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Samsung
by hganesha / December 16, 2009 5:59 PM PST
In reply to: Samsung SPF-87F issue

Hi

When I attach it back to the computer, the same logo is displayed. The memory isn't used at all as I just pulled it out of the packaging.

Regards

Hari

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Reset
by hganesha / January 8, 2010 1:39 PM PST
In reply to: Samsung

Is there any key sequence for hardware reset?

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Reset
by Samsung_HD_Tech Samsung staff / January 17, 2010 1:37 PM PST
In reply to: Reset

hganesha,

No, unless you can get into the Settings menu (which from what I read, you can't).

The only thing I can suggest is to install the firmware update if one is available. There is one for the comparable U.S. model on the website; otherwise, your best bet is to contact the Samsung customer service center in your region.

--HDTech

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Solution
by mobykhan / May 8, 2011 4:47 PM PDT
In reply to: Samsung SPF-87F issue

Alright i have got a solution for this!
dO you have the quantity of the pieces here? or just one!
Reply me if you want your Photo Frame to start working again!

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mobykhan
by kenneth_lau / November 23, 2011 11:16 PM PST
In reply to: Solution

You go the solution for this? What's the solution, love to hear from you on this.

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SPF-85P frozen at logo
by Plextech / December 8, 2011 4:12 PM PST
In reply to: Solution

Yes I'd love to know the solution as well - mine's been dead for almost two years and I'd like to not have to dump it if I can avoid that.

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The same problem
by nconceic / November 18, 2012 11:55 PM PST
In reply to: Samsung SPF-87F issue
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Smartphone tip

Hoarding photos on your phone?

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