And if they can't service it, post again in the CNET SAMSUNG FORUM with those numbers. It sounds well inside warranty.
This soundbar worked perfectly for 2 months. Now I can't get the tv sound to come out of the soundbar. It's like it won't detect the soundbar. I used HDMI cables to connect these devices. I can stream audio from my I-Pad with no issues. Samsung tech levels 1 and 2 can't offer any advice. This issue has been escalated to the engineering department. Any ideas?