Samsung

Question

Samsung Smart Wireless keyboard Functionality

by alireza350057 / September 21, 2012 10:28 AM PDT

Hi,
I was wondering if Samsung's smart wireless keyboard (http://www.samsung.com/us/video/tvs-accessories/VG-KBD1500/ZA)
is compatible with my UN46ES7100F smart TV.
Also, i have seen Amazon reviews of the keyboard, stating it can only work in the web browser and not in the Apps (e.g. Netflix or Youtube).
Since it is a big deal for me, I was wondering which services in my smart TV are compatible with the keyboard? Is it only usable in the Web browser or on other apps as well? If not, is there any other way that I can have a qwerty keyboard inside my Netflix or Youtube app? e.g. can I buy the qwerty remote of 2011 models? are they compatible?


Thanks,
Alireza

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All Answers

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Answer
Re: Samsung Smart Wireless keyboard Functionality
by Samsung_HD_Tech Samsung staff / September 24, 2012 3:28 AM PDT

Hi Alireza,

Yes, it is compatible. It works with the browser, but the other apps have to add compatibility. Why doesn't it just work? Because the app makers didn't test for this compatibility when they made their apps, so it might break their application if it was just enabled.

Also, previous year's models of keyboards aren't compatible.

HD Tech

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Any Plans for later compatibility?
by alireza350057 / September 25, 2012 2:39 AM PDT

Thanks,
So my understanding from your reply, and others' tests is that:
The keyboard works in smart Hub and inside the browser, but not inside YouTube and not inside NetFlix
Is there any confirmed plans to add such capability?
What about a single mouse? Is there any compatible mouse for this device? Or a separate tocuhpad?

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You see that it's up to the app's authors.
by R. Proffitt Forum moderator / September 25, 2012 2:44 AM PDT

Since Netflix controls their apps and not Samsung, at least you know who to ask next.
Bob

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Re: Any Plans for later compatibility?
by Samsung_HD_Tech Samsung staff / September 26, 2012 12:22 AM PDT

Hi alireza350057,

I think most if not nearly all apps will eventually be compatible, as this is obviously a very useful feature. But I don't have any idea on the timeline of any particular app. Some apps update every 2-3 months; others update every 8-12 months.

Yes, there is mouse support for the browser and Smart Hub. To verify it, I grabbed a random USB mouse and plugged it into a 2012 model. It instantly found the mouse and displayed a cursor over the Smart Hub GUI. I will not that not all mice will work, but I daresay a great many will work just fine.

HD Tech

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Answer
Keyboard is of limited use (at the moment)
by esotericmind / September 24, 2012 11:43 PM PDT

I have recently bought a Samsung Wireless keyboard for my ES8000 and can confirm that it will only work with the browser app. However, you still need to click in the relevant field to bring up the keyboard dialog before you can begin typing with the keyboard. While it is better than scrolling through letters with the remote, it is still very 'clunky' to use.

Hopefully support for the keyboard will improve on a later firmware revision. The touchpad on the keyboard is similar to the smart control, in that it is not very sensitive and not easy to use the buttons to perform 'mouse clicks'. For that reason I still want to get a separate mouse.

Any recommendations for a compatible Bluetooth mouse for the ES8000? I have read in some forums that not all mouses will connect to a Samsung TV.

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About the not all devices.
by R. Proffitt Forum moderator / September 25, 2012 1:26 AM PDT

Could be true but when pairing with these TVs I find I have to hold the device inches away from the front of the set. Since most would not do that, it's clear to me that many pairing failures are due to it being too far away.
Bob

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