Samsung forum

Question

Samsung Smart UE40ES6900 wont save satellite settings

by Dunc9999 / February 5, 2013 5:23 PM PST

I have a new UE40ES6900U and attached it to a satellite feed. Auto scan doesn;t find any channels, so I went into menu>channel>satellite system>LNB settings and in here it lets me change the satellite between eurobird and astra, so I changed to astra and changed the transponder setting until I got a 100% signal. I cannot then save this. If I return and go back in, it has reverted to eurobird and no signal. I think if I could save and then go back to auto scan I would find channels.
I am in home mode not store mode.
Any help much appreciated!

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Samsung Smart UE40ES6900 wont save satellite settings
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung Smart UE40ES6900 wont save satellite settings
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Re: Samsung Smart UE40ES6900 wont save satellite settings
by Samsung_HD_Tech Samsung staff / February 5, 2013 11:08 PM PST

Hi Dunc9999,

Thanks for your message. But just so you know, I support US products and customers. And from what I can tell, this model is for the UK. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/support/model/UE40ES6900UXXU

Hope this helps you!

Regards,
HD Tech

Collapse -
Re: Samsung Smart UE40ES6900 wont save satellite settings
by Dunc9999 / February 6, 2013 2:38 AM PST

Thanks, I had looked on there with no luck so I thought I'd try on here.
Maybe have to give support a call!

Collapse -
Answer
A wild guess.
by R. Proffitt Forum moderator / February 6, 2013 2:55 AM PST

Some settings will revert if the set is in demo mode, shop mode or such. I don't see this model so be sure to check out that setting.
Bob

Collapse -
Thanks
by Dunc9999 / February 6, 2013 4:04 PM PST
In reply to: A wild guess.

Hi Bob,
I am definitely in "home mode" not demo/store so it is something else, but thank you for your reply!
Duncan

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the school year

Smart tech for smart students

Forget the pencils and notebooks. Gear up your students with these portable and powerful note-taking machines.