Thanks for your message. But just so you know, I support US products and customers. And from what I can tell, this model is for the UK. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/support/model/UE40ES6900UXXU
Hope this helps you!
I have a new UE40ES6900U and attached it to a satellite feed. Auto scan doesn;t find any channels, so I went into menu>channel>satellite system>LNB settings and in here it lets me change the satellite between eurobird and astra, so I changed to astra and changed the transponder setting until I got a 100% signal. I cannot then save this. If I return and go back in, it has reverted to eurobird and no signal. I think if I could save and then go back to auto scan I would find channels.
I am in home mode not store mode.
Any help much appreciated!