Samsung forum

Question

Samsung Smart TV

by captaintom10 / June 14, 2013 10:23 PM PDT

How do I eliminate viewing history. Have loaded some documents via a USB and want to eliminate them. The menu says that function is not available

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All Answers

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Answer
Re: Samsung Smart TV
by Samsung_HD_Tech Samsung staff / June 18, 2013 2:29 AM PDT
In reply to: Samsung Smart TV

Hi captaintom10,

I'm sorry to hear about the inconvenience this has been to you. Could you please provide for me the complete model number for your TV?

HD Tech

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samsung smart TV
by captaintom10 / June 18, 2013 9:30 PM PDT
In reply to: Re: Samsung Smart TV

It's a series 7 7100 65 inch TV

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Re: samsung smart TV
by Samsung_HD_Tech Samsung staff / June 19, 2013 6:44 AM PDT
In reply to: samsung smart TV

Hi captaintom10,

Sorry, that's not quite the entire model code. The most important piece in this case is the year information. If you'll go to your TV's menu, go down to support and then select Contact Samsung, there should be a section where it says model code. Could you give me that please?

HD Tech

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